Chubb Masterpiece Homeowners Insurance.
Protect your house, so it always feels like home. Protect the details that make your house your home. 97% of Chubb clients who had a claim paid were highly satisfied with their claims experience.
Whether you’re in a new house or have lived there for years, they understand the care and effort it takes to turn a house into your home. They want to make sure you always feel at home, even if something happens and you need to repair, replace or rebuild.
Right from the start, you’ll see that Chubb is different. They don’t simply process claims. We look for ways to prevent damage from happening and they go out of their way to make the claim process easy for you if something happens to your home.
With Chubb, you’re more than a claim. You’re our client. They look for ways to say yes. If you experience a claim, they make sure you’re made whole again quickly.
They look for ways to do more. They provide comprehensive protection to suit your unique needs, and work to prevent issues from happening in the first place. Chubb asks that you let them raise your expectation of what insurers such as Chubb can deliver. Keep in mind: All these services are complimentary for Chubb clients.
Chubb Property Manager Service. If you own a second or seasonal home in certain hurricane prone regions, Chubb Property Manager Service can help you keep watch from miles away. If hurricane force winds impact your community, we’ll send a professional to inspect your property as soon as it’s safe and provide a full report to you. They may arrange for urgently needed repairs or even open a claim with your permission. With Property Manager Service, what used to take weeks now only takes a few hours.
Identity Management Services. They can even help protect your identity. They provide complimentary Identity Management Serves in select states, which can help stop identity theft before it happens, and simplify recovery if it does. If your identity is compromised, their vendor will assign a dedicated fraud specialist to see you through every stage of the crisis. If critical documents are destroyed in a disaster, they can help you replace them fast.
They look for ways to say yes. Responsiveness is their top priority. In 98% of all Chubb Masterpiece property insurance claims, their claim adjusters make contact within six hours or less of the initial report. Their claim adjusters have the authority to pay claims but can’t deny a claim without a manager’s approval.
You won’t hear them say, “that’s good enough”. They replace all the details that turned your house into a home, from upgraded appliances to custom cabinets, flooring or carpentry. Plus, they’ll replace upgraded appliances based on the exact or similar model available. You’re always free to use your own contractor, or they are happy to provide pre-qualified referrals. After severe winds caused several trees to fall on a client’s garage, damaging not only the garage but a car parked inside as well, Chubb stepped in to help. The client called his Chubb adjuster, and she immediately approved and estimate for tree removal. When the client needed to rebuild his garage, Chubb provided suggestions for a contractor, and within 48 hours, the client received his check in the mail to begin repairs.
When you’re at your worst, they are at their best. If you need a place to stay during repairs, for example, we’ll help you find the right place based on where you’ll be most comfortable, whether that’s in a premium hotel or a similar type of home in your neighborhood and school district. When you’re at your worst, they are at their best, always treating you with empathy. When a client and their family returned home from a weekend getaway, they discovered that a pipe had frozen in the attic and caused severe water damage. The client and her family needed to find temporary housing. To ensure they stayed comfortable, Chubb was able to find a rental in their school district, so the couple’s two children could get to school easily each day.
They look for ways to do more. You’ll benefit from their focus on prevention and protection. With most properties, we’ll send an experience Risk Consultant with expertise in evaluation homes like yours to your door. Careful observation will be the first step. The architecture will be documented; details will be catalogues, measured, photographed. And it’s all complimentary for Chubb policyholders.
They use advanced technology to detect problems fast. Masterpiece HomeScan’s advanced technology scans walls and ceilings with infrared waves, looking for temperature variation of just one degree. Hot or cold spots point to problems hidden inside. Complimentary for Chubb policyholders, HomeScan can reveal leaks, missing insulation, and faulty electrical connections before damage happens.
A complimentary service to keep your home safe. In many states, they help clients prepare before wildfires start, warning them when fires come close, and contracting with certified wildfire fighters to help save Chubb homes when they’re threatened. Complimentary for enrolled policyholders, Chubb Wildfire Defense Services maybe the reason many Chubb homes are standing today.
To summarize the benefits of insuring your home with Chubb, they want you to let them raise your expectations. Here are just a few reasons why 97% of their customers surveyed would recommend Chubb to a family member or friend. Fast claim service. Contact within 24 hours of loss report. Payments issued within 48 hours of settlement. 24/7 emergency services available. Need more, and you get more. With their extended replacement cost feature, they’ll extend your coverage beyond the policy limits if you need to rebuild or restore your home after a loss. They’ll give you cash, up to your policy limit, instead of rebuilding after a covered loss. If you’re rebuilding after a loss, they’ll pay for you to bring the damaged areas of you home up to the current code, including electrical and plumbing. Live in comfort with Chubb. They’ll help you find comparable temporary housing and pay the difference in expenses until you can go home again. Replacement value. They’ll insure your belongings for the amount it costs to replace them, without depreciation, up to your policy limit. Complimentary services. Referral to pre-qualified service providers. Proactively detect hidden moisture and fire hazards. Wildfire defense and hurricane damage assessment. They ensure you don’t get all wet. They cover water backup from interior sewer and drains, up to your policy limit. They have many premium discounts available. By combining your insurance, such as home and auto, or home and valuable articles, you may be eligible for considerable savings on your premium.
At Ardent Insurance Inc insurance agency, we want you to experience the Chubb difference. Please contact us via the form below for a bind-able Chubb insurance quote on your auto’s, recreational vehicles, home, and umbrella policies.